An Open View

The Opportunity Cost of Community Open Source – A Business Perspective

Posted by Joe Dickman

Jan 29, 2013 3:29:00 PM Open Source, Opportunity Cost

“Open Source is free software, why should I pay for support?”, “There’s no real difference between the community and enterprise open source versions.”, and “My developers are very technical and know what they’re doing, we’re fine operating on the community version.”These are very common responses I hear in conversations with customers and prospects.  We’re contacted at least 3 times a week from companies who have run into a dead-end trying to locate and correct software defects that are causing disruptions in their business.  

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